Eco Comfort Houses (“we”, “us”, “our”) operates this website to provide information about our products and services.

1. Personal Data Collected

We may collect the following data:

  • Name, email address, phone number (via enquiry form)

  • IP address

  • Browser and device information

  • Any information voluntarily submitted via the enquiry form

2. Purpose of Processing

Data is processed for:

  • Responding to enquiries

  • Providing requested information or quotations

  • Improving website performance

  • Security and fraud prevention

3. Legal Basis

Processing occurs based on:

  • Art. 6(1)(b) GDPR: pre-contractual requests

  • Art. 6(1)(f) GDPR: legitimate interest

  • Art. 6(1)(a) GDPR: consent (cookies, form submission)

4. Data Retention

Enquiry data is stored for up to 24 months unless legal obligations require longer retention.

5. Data Sharing

Data may be shared with:

  • Hosting provider

  • Email service provider
    We do not sell or transfer data to third parties for marketing purposes.

6. User Rights (GDPR)

You have the right to:

  • Access your data

  • Request correction

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

  • File a complaint with CNIL (France)

7. Cookies

We use functional cookies and—only with consent—analytics or marketing cookies.
Full cookie details are listed in our Cookie Policy.

8. Contact for Data Requests

contact@eco-comforthouses.com